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The full list
Setting up your data stack for impactful retention analysis.
CEO and Co-Founder
Growth and new business VS retention: Which metric influences a company’s acquisition.
Founder and Managing Partner
Building empathy by hiring your customers to run customer success
Co-founder and CEO
Leveraging email to increase engagement & retention
Senior Lead of Growth Marketing
Creating true customer evangelists with workshops and success days
CEO & Co-founder
Taking a more human approach to diagnosing churn and retention.
Product-led growth lead
How to break into Customer Success and tips to thrive in the role
Diana De Jesus
Customer Success Manager Strategist
How unstructured user feedback can impact churn & retention.
Founder, and CEO
The importance of alignment, clarity, and cohesion across a team to reduce churn, and how to achieve it
Chief Business Officer
It's what you heard
Great Insights into Customer Care
Andrew has wonderful guests on his show, sharing their experience and insights into how to minimize Churn, by really taking care of your customers. He explores the topic from various aspects, the data, the soft-skills and the strategies underpinning a culture of customer care. Keep up the good work and thanks for sharing this podcast, Andrew.