fbpx

Don’t miss our weekly episodes

A new episode every Wednesday.
Subscribe to receive the latest episodes and exclusive resources.

View Churn.fm's Privacy Policy

EP44 | Challenges tackling SMB churn and how to overcome them

Today on Churn.fm we have Emeric Ernoult, CEO and Founder of Agorapulse. In this episode, we talked about the role of communities in customer retention and using social media as a channel for customer support. Emer...

EP43 | How to create a stickier product with the right partnerships

Today on Churn.fm we have Bob Moore, serial entrepreneur and the co-founder and CEO of Crossbeam, a platform that helps companies find overlapping customers and prospects while keeping the rest of their data private and ...

EP42 | How to combat involuntary churn with a human-first approach

I wish you a happy new year, and hope you are having a great start of the year! Today on Churn.fm, we have Casey Graham, CEO and Founder of Gravy, a subscription payment recovery service that helps companies fight involu...

EP41 | Why fighting churn starts with finding the right metrics

Today on Churn.fm, we have Carl Gold, Chief Data Scientist at Zuora, and the author of the upcoming book, Fighting Churn with Data. We talked about why Carl decided to write a book about fighting churn with data, why ...

EP40 | Retention is the key to successful marketing: why marketers should pay more attention to churn

Today on Churn.fm, we have Gen Furukawa, founder of Retainable and former VP of Marketing at Jungle Scout. In this episode, Gen shared how he previously dealt with churn and retention as the VP of Marketing at Jungle ...