

Rahul Vohra
CEO of Superhuman
I’ve been a subscriber for a while, so it was an honor to be invited to share our learnings. Subscribe to learn all the ways to reduce churn 😊


Ryanne Koch
Sr. Manager, Customer Success at PandaDoc
Andrew asks excellent questions that garner valuable insights from leaders in the SaaS industry. Subscribe to pick up strategies on how to fight churn.


Corey Haines
SaaS Founder and Marketer
Churn and retention aren’t talked about enough! Finally someone who’s willing to talk about what it takes to retain customers in the world of SaaS.


Abbas Haider Ali
VP of Customer Success at Github
A great place to put voices to revenue leaders you hear about on LinkedIn. Andrew always finds a way to foster conversation that’s full of learnings.
Read by Product, Customer Success, Marketing, Sales, and Support leaders at the fastest-growing companies in the world
We share insights from these industry leading experts
With a catalogue of over 220 interviews we speak to experts from a broad range of roles and our newsletter focuses on how they approach churn and retention from their unique perspective.

Julie Hogan
VP Customer Team of Drift

Guillaume Cabane
General Partner of Hyper-growth Partners

Sydney Strader
Head of Customer Success of Catalyst

Chris Savage
CEO & Founder of Wistia

Brian Balfour
CEO & Founder of Reforge

April Dunford
Author of Obviously Awesome

Francis X. Suarez
Mayor of Miami

Carl Gold
Chief Data Scientist of Zuora

Eleanor Dorfman
Head of Commercial Expansion of Segment

Teresa Anania
VP of Global Customer Success of Zendesk

Ryan Singer
Head of Strategy of Basecamp

Bryant Chou
CTO & Founder of Webflow

Ziv Peled
Chief Customer Officer of AppsFlyer

Ashvin Vaidtanathan
Chief Customer Officer of Gainsight

David Apple
Head of Customer Success of Notion