Read by Product, Customer Success, Marketing, Sales, and Support leaders at the fastest-growing companies in the world

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We share insights from these industry leading experts

With a catalogue of over 220 interviews we speak to experts from a broad range of roles and our newsletter focuses on how they approach churn and retention from their unique perspective.

Julie Hogan Profile Picture
Julie Hogan
VP Customer Team of Drift
Guillaume Cabane Profile Picture
Guillaume Cabane
General Partner of Hyper-growth Partners
Sydney Strader Profile Picture
Sydney Strader
Head of Customer Success of Catalyst
Chris Savvage Profile Picture
Chris Savage
CEO & Founder of Wistia
Brian Balfour Profile Picture
Brian Balfour
CEO & Founder of Reforge
April Dunford Profile Picture
April Dunford
Author of Obviously Awesome
Francis X. Suarez Profile Picture
Francis X. Suarez
Mayor of Miami
Carl Gold Profile Picture
Carl Gold
Chief Data Scientist of Zuora
Nir Eyal Profile Picture
Nir Eyal
Author of Hooked
Eleanor Dorfman Profile Picture
Eleanor Dorfman
Head of Commercial Expansion of Segment
Teresa Anania Profile Picture
Teresa Anania
VP of Global Customer Success of Zendesk
Ryan Singer Profile Picture
Ryan Singer
Head of Strategy of Basecamp
Bryant Chou Profile Picture
Bryant Chou
CTO & Founder of Webflow
Ziv Peled Profile Picture
Ziv Peled
Chief Customer Officer of AppsFlyer
Ashvin Vaidyanathan Profile Picture
Ashvin Vaidtanathan
Chief Customer Officer of Gainsight
David Apple Profile Picture
David Apple
Head of Customer Success of Notion